Refund Terms

Effective Date: October 2023

1. Overview

At LAMORINTHAX, we strive to ensure you are satisfied with your purchase. If for any reason you are not completely satisfied with a product or service, we offer a straightforward refund policy to address these concerns.

2. Eligibility for Refunds

To be eligible for a refund, you must meet the following conditions:

• The request for a refund must be made within 30 days of purchase.
• Items must be returned in the condition they were received.
• Proof of purchase is required.

3. Non-Refundable Items

The following items are non-refundable:

• Gift cards
• Downloadable software products
• Services that have been fully delivered or activated

4. Process for Obtaining a Refund

To initiate a refund, please follow these steps:

• Contact our customer service team via our website or by emailing [email protected].
• Provide your purchase details and reason for the refund request.
• Ship the item to the return address provided by our team, if applicable.

Once your return is received and inspected, we will send you an email notification regarding the status of your refund.

5. Refunds (If Applicable)

If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain number of days.

6. Late or Missing Refunds (If Applicable)

If you haven’t received a refund yet:

• First check your bank account again.
• Then contact your credit card company, it may take some time before your refund is officially posted.
• Next, contact your bank. There is often some processing time before a refund is posted.
• If you’ve done all of this and you still have not received your refund, please contact us at [email protected].

7. Exchanges (If Applicable)

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at [email protected].

8. Contact Information

If you have any questions about our refund policy, please contact us via email at [email protected] or through our LAMORINTHAX website.